Contact
If you’re ready to enter the modern financial ecosystem, get in touch.
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Book a meetingOur offices
1-2 Silex Street
London
SE1 0DW
2 Cc Leisure Island
Business Centre
23 Ocean Village Promenade
Gibraltar, GX11 1AA
Office 308
Rotermanni 6
10111 Tallinn, Estonia
How to make a complaint
If you have a complaint, the best way is to contact us at complaints@getorbital.com.
Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, and issue our response within a couple of days, but this can take up to 15 business days.
If the outcome of any complaint about our services, after completing the complaint escalation process, is not to your satisfaction, you can escalate it by contacting the following:
For Pay Perform Limited services related complaints:Financial Ombudsman Service (FOS). You may obtain further information regarding the FOS and contact the FOS at https://www.financial-ombudsman.org.uk,
For Pay Perform Digital Limited and Pay Perform Gibraltar Limited services related complaints:Gibraltar Financial Services Commission (GFSC). You may obtain further information regarding the GFSC and contact the GFSC at https://www.fsc.gi/consumer/aboutfirm
Digital assets
Find out how you can use digital assets as part of your corporate treasury toolkit.
Traditional Finance
Learn about the tradition side of our product offering, form multi-currency accounts to cross-border payments.